Workspace Boost Customer Privacy Notice

By using Workspace Boost, you accept and agree to be bound and abide by this privacy notice, Our Terms of Use, and Beehiiv's Terms of Service and Privacy Policy. If you do not want to agree, you must not access or use this service.

Last Updated: 30 December 2025

Contact details

• Registered company name: Dean Stokes Ltd
• Email: [email protected]
• Post: Dean Stokes Ltd, 3rd Floor 86-90 Paul Street, London, United Kingdom, EC2A 4NE

We are the controller of your personal data. For more information on controllers and their responsibilities please see the ICO guidance on data protection principles, definitions, and key terms.

This privacy notice tells you what to expect us to do with your personal information.

What information we collect, use, and why

1. Providing services and goods

We collect or use the following information to provide services and goods, including delivery:

• Names and contact details
• Payment details (including card or bank information for transfers and direct debits)
• Account information
• Website user information (including user journeys and cookie tracking)
• Information relating to sponsorship

2. Operation of customer accounts and guarantees

We collect or use the following information for the operation of customer accounts and guarantees:

• Names and contact details
• Payment details (including card or bank information for transfers and direct debits)
• Purchase history
• Account information, including registration details
• Marketing preferences

3. Service updates or marketing purposes

We collect or use the following information for service updates or marketing purposes:

• Names and contact details
• Addresses
• Marketing preferences
• IP addresses
• Website and app user journey information
• Information relating to sponsorship
• Records of consent, where appropriate

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Our lawful bases for the collection and use of your data

1. To provide services and goods:

• Consent: We have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract: We have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
• Legitimate interests: We’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: The effective operation, improvement, and promotion of the Workspace Boost newsletter and courses.
• Legitimate interests (Internal Administration): We use Google Workspace for the effective and secure administration of our business operations, including email and internal document management.

2. For the operation of customer accounts and guarantees:

• Contract: We have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
• Legal obligation: We have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

3. For service updates or marketing purposes:

• Consent: We have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Your data protection rights

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website.

Note for Newsletter Subscribers: As Workspace Boost is powered by Beehiiv, certain technical requests (data deletions and exports) are handled at the platform level as detailed in Beehiiv’s privacy policy. To exercise these specific rights, you may contact Beehiiv directly at [email protected].

• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. Read more.
• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more.
• Your right to erasure - You have the right to ask us to delete your personal information. Read more.
• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more.
• Your right to object to processing - You have the right to object to the processing of your personal data. Read more.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more.

Where we get personal information from

Personal information is collected directly from you.

How long we keep information

• Free Subscribers: We retain your email address and name for as long as you remain an active subscriber. If you unsubscribe, your data will be deleted or anonymised within 6 months, unless you specifically request immediate deletion.
• Paid Subscribers (Financial Records): We are legally required by HMRC to retain financial transaction records—which may include your name and contact details—for a period of 6 years following the end of the tax year in which the transaction occurred.
• Inactive Subscribers: To ensure our list remains accurate, we periodically remove subscribers who have not opened an email for 12 months.

Who we share information with (Data Processors)

• Beehiiv Inc. (USA): They provide the technical platform used to manage our subscriber list, deliver our weekly newsletter via email, and host our website. They also provide analytics to help us understand reader engagement and manage billing for premium tiers.
• Stripe, Inc. (USA/Ireland): They securely process subscription and course payments and handle financial transaction data on our behalf.
• Teachery Inc. (USA): They host our online courses and manage the delivery of educational content to customers who have purchased access to our workspace training.
• Google Cloud EMEA Ltd They provide our core business infrastructure, including Gmail for secure email communications, Google Drive for document storage, and Google Docs for content creation. This ensures that all internal business operations and client communications are hosted on a secure, cloud-based platform.

Sharing information outside the UK

Where necessary, we will transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
Website: www.ico.org.uk/make-a-complaint