Do you find yourself doing any of the following?
Manually typing out standard responses
Answering the same customer questions every day
Sending similar team/project updates often
I’ve been in customer facing roles for years and have fallen into these traps many times! Here’s how you’re going to save yourself some time from today onwards:
Template Emails in Gmail
Here's how enable the feature, create a template, and select it when you need it. It’ll take a couple of minutes to get ready but save you hours!
Enable Templates:
Go to Gmail Settings (the gear icon)
Click ‘See all settings’
Go to the ‘Advanced’ tab
Set ‘Templates’ to ‘Enable’
Click ‘Save Changes’
Create Templates:
Compose a new email
Write your template message
Click the three dots at the bottom of the compose window
Select ‘Templates’
Select ‘Save draft as template’
Select ‘Save as new template’
Choose a name for your template (make it memorable)
Use Templates:
Whenever you reply to or write a new email, click the three dots
Select ‘Templates’ and choose the template you want to insert
Edit the email and send when you’re ready
Bonus tip:
Find a reply you’ve previously written and copy/paste it into a new message to save it as a template.
Thanks again for subscribing to the Workspace Boost newsletter. I genuinely appreciate it. I’ll see you with the next tip in a week!
Dean
